Careers at Access

Back to Top Merchant Relations Specialist (Traditional) (PM014)

Are you a service-oriented individual with a reputation for creating solid client relationships via telephone? Do you have a strong history of retaining clients, and the demonstrable ability to negotiate contract renewals and up-sales by using active listening skills and the problem solving techniques of Getting Past No? If this sounds like you, check out this opportunity on Access Development’s Merchant Relations team!

As a Merchant Relations Specialist, your job is to establish and maintain excellent relationships with our contracted merchant partners. You will reach out your assigned merchants via telephone on a regular basis; educate the merchants about their participation on the Access program; inform merchants about special marketing opportunities; and ensure that merchants understand the value and benefits to participating in the Access program. This is a service-oriented job focused on contract renewals and up-selling.

Responsibilities

Contact assigned participating merchants via telephone as scheduled

Respond and promptly address all merchant concerns accurately and timely

Research and verify merchant contact and contract data via Internet, databases, and proprietary programs

Retain and renew contracts of existing merchants; update contact and contract information into corporate networks

Proactively notify existing merchants in advance of special events, conventions, and tours; verify merchant and event information, and obtain additional advertising materials from merchants, such as logos, graphics, or text advertisement

Coordinate all merchant requests such as updates and revisions, and communicate business notifications to other departments

Qualifications

High school diploma required; college education preferred

1-3 years professional sales or marketing experience, with a focus on customer relationships and retention preferred; understanding of loyalty programs a big plus

History of providing exceptional customer service

Demonstrable working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and the Internet required; experience using databases and web-based CRM applications a plus

Strong attention to detail

Back to Top National Merchant Marketing Specialist (PM927)

Access is seeking a fantastic National Merchant Marketing Specialist to join our National merchant sales team and support the national account managers and merchant partners. This position is perfect for someone with Account Management or Sales Assistant experience. In this role, you will be responsible for building and maintaining relationships with our national merchant partners. You will serve as the advocate within the company for the national merchants, one of Access’ most important assets.

Responsibilities

• Facilitating the on-boarding process of newly acquired national merchant partners. This includes data entry and posting approved merchant logos using Photoshop
• Communicating with external partners and internal Marketing and IT departments on an ongoing basis (via email, phone and in person) and taking proactive steps to ensure accuracy on web, print and email materials
• Act as front-line support and service to existing national merchants; field phone calls and respond to emails from merchants
• This is not directly a sales position, although some up-selling is a must, specifically soliciting existing merchant partners to secure additional advertising participation and incremental revenue
• Strategizing timing and location of merchant ad placements (website, email and print campaigns) to maximize audience response
• Actively seek out and develop new merchant placement opportunities across marketing channels, which means thinking out of the box to find new places and ways to market our merchants among Access’ 15 million members
• Coordinating communication of newly added national merchants to organizational clients. In other words, let our partners and clients know when there’s a new or featured merchant, so they can accurately market it to their members
• Additional tasks as needed to help ensure company and departmental success, such as reporting and updating the website with featured partner information

Qualifications

• 2 years experience as an account manager, sales assistant or related position
• High school diploma required; some college preferred, and Bachelor’s degree in business or marketing is a big plus
• Demonstrable history of providing excellent customer service and solving customer problems
• Strong experience using Microsoft Office suite applications and Photoshop; experience using SalesForce a plus

Back to Top Sr. Software Engineer (IT919)

The Senior Software Engineer will support our company’s technology efforts. You will be involved in the design, architecture and development of software solutions and web-based applications used by both Access Development clients as well as our employees. You will interface with users, customers and potential clients to gather and understand requirements.

This position is in Salt Lake City, Utah.

Responsibilities

• Architecture, design and implementation of web-based applications
• Provide guidance and technical leadership to other team members
• Develop applications in accordance with established process
• Some travel may be required

Qualifications

• Bachelor’s Degree in Computer Science or related field; or equivalent experience
• 7-9 years relevant web application development experience, including:
• 5+ years experience developing in Java and other web development technologies
• 5+ years designing and developing highly scalable web applications
• Solid understanding of and experience with common SDLC processes and methodologies
• Experience with Linux and Windows operating systems
• Demonstrable problem solving skills
• Ability to accurately estimate work with proven delivery record
• History of working as a team player in a dynamic and changing environment
• Experience developing web portal, web content management and email a plus

Back to Top E-Marketing Specialist (CM926)

Our company is growing rapidly, and we’re looking for a passionate, versatile e-communications professional to join our marketing team.

The E-Marketing Specialist will be responsible for developing and executing an electronic marketing strategy to expand online participation among our membership base of banking customers, teachers, employee groups, charitable donors and others.

Responsibilities

In this role, you will:

• Develop and maintain a promotional calendar of online marketing campaigns.
• Spearhead the conception, creation and timely delivery of ongoing email communications.
• Assess and incorporate industry best practices to maximize email open rates and clickthroughs.
• Monitor the company’s email reputation to enhance deliverability rates.
• Coordinate promotional approvals through participating merchants and client organizations.
• Work with division leadership to develop and execute strategy for leveraging social media channels, such as Facebook, Twitter and MySpace.
• Collect/analyze market data and advertising impact.
• Consult with other divisions and client organizations to provide marketing recommendations as appropriate.
• Perform other duties as needed in support of company marketing efforts.

Qualifications

• B.S./B.A. or equivalent, preferably in marketing, web design or related field.
• 5 years professional marketing experience, preferably in an online marketing or direct marketing role.
• Familiarity with CSS & HTML programming, specifically as it relates to email design.
• Knowledge of graphic design principles (with emphasis on web & email design) to create smart, visually persuasive email features and images.
• Ability to compose sharp, compelling marketing copy, particularly for email campaigns and blog entries.
• Solid analytical skills, with the ability to draw inferences and take action based upon consumer response rates and other data.
• Willingness to take direction, with the ability to work alone when necessary.

NOTE: Qualified candidates will be required to present a writing and/or electronic marketing portfolio.

Back to Top Account Executive (Merchant Sales) (PM931)

Are you a rock star inside-sales/phone-sales rep? Are you looking for a rewarding new challenge at a solid company that is one of Utah’s Best Places to Work and a back-to-back Utah 100 award winner? If so, check out this fantastic opportunity at Access Development!

As an Account Executive on the dining and leisure team, your responsibility is to make the world’s largest affinity savings & discount network even better by adding new merchants to the Access network. You’ll add value to Access, our client organizations, our members, and merchants in the form of contracts with successful businesses in your territory. Your businesses span a targeted range of B-2-C industries, mainly restaurants. Each merchant partner will offer our 15 million+ members exclusive savings for purchases made at their business. Your contribution will help our members save more money, our merchants increase their revenue, and our organizations build more loyalty with their members.

Full-time and half-time opportunities are available. Set your own schedule between 7:00 a.m. – 7:00 p.m. Monday thru Friday – perfect for students or anyone wanting work/life flexibility!

Responsibilities

• Prospecting via phone to find the best merchants in your assigned categories
• Cold calling leads provided and personally prospected
• Selling and contracting with merchants using Access’s sales strategies and techniques, as well as other industry best practices
• Consult with merchants to determine the best possible offers to meet the needs of members, merchants, and organizations
• Attend sales meetings and company meetings to increase knowledge and personal effectiveness

Qualifications

• High school diploma required; college education preferred
• 1-3 years sales experience, preferably in restaurant or leisure business channels
• At least 6 months phone sales experience required
• Ad sales experience helpful; experience with or understanding of loyalty networks a big plus
• History of building strong relationships with clients/customers
• Strong proficiency using Microsoft Word, Excel, PowerPoint, Outlook, and experience using databases and the Internet

Back to Top TEMPORARY Sales Reps (TEMPSALES)

Do you have inside-sales/phone-sales experience? Are you between jobs? Or are you looking for a short-to-long term, lucrative challenge, with the possibility of continued temp or regular employment at one of Utah’s Best Places to Work? If so, check out this fantastic opportunity at Access Development!

Access is seeking 13 sales reps for a project, beginning February 8th. The sales reps will introduce a new program to our existing merchants via telephone, and then get the merchants’ contractual commitment to participate in the program. This new program will add value to the merchants, Access, our client organizations, and our 15 million members.

The position pays $10.00/hour, plus commissions (paid monthly) and bonus (paid at the end of the project.) Total comp Feb 8th to May 31st expected to range from $10,000 - $14,000.

We’ll provide 8 hours of paid classroom training, then 12 hours of paid OJT, and then you’ll be ready to earn your own commissions.

Set your own 8-hour work shift between 7:00 a.m. – 7:00 p.m. Monday thru Friday – perfect for anyone wanting work/life flexibility!

Please send your resume as a pdf or MSWord attachment to jobs@accessdevelopment.com and reference “Temp Sales Rep” in your email. Please apply by 9:00 a.m. on Monday, February 1st.

Recruiting for this position closes at 9:00 a.m. on Monday, February 1st. Interviews begin on Tuesday, February 2nd, and job offers will be extended by Friday, February 5th. This project begins on Monday, February 8th and will end approximately May 31st.

Responsibilities

Call 80 existing merchant clients daily (warm leads, all provided by our database)

Commit merchants to honor the new program via recorded verbal confirmation, fax or email

Update the merchant contract information in our database

Qualifications

1+ years sales experience, preferably in restaurant or leisure business channels

6+ months phone sales experience preferred

Internet savvy, and experience using a web-based CRM preferred

Strong proficiency using Microsoft Word, Excel, PowerPoint, Outlook

Experience using SalesForce strongly preferred